48 answers for using Yamate, each checked against the app on 25 September 2026. In the app, Ask ya mate answers from these same pages.
Nothing matches that yet. Email support@yamate.au and we will answer it — and write it up here.
Tap Start free and the app opens — no card and no sign-up form. You get 30 days with everything unlocked.
If you do nothing at the end of the trial, the account simply stops. You are not billed for forgetting to cancel.
Want to look around first? The live demo is free, needs no card, and you can use it for as long as you like.
Related: Set it up in the right order · Put Yamate on your phone · Plans and prices
Yamate runs on iPhone and Android from the browser, and adds itself to your home screen like any other app.
In the app: Settings → On your phone
Related: Working with no signal · Start your free trial
Do your business details first, then how you get paid, then your price list. Everything else builds on those three.
Stuck on what is next? Ask ya mate in the app — it knows what you have already done and names the next step.
Related: Add your business details and ABN · Set up PayID, bank details and card payments · Build your price list · Bring your old invoices across
Your business name, ABN, phone, address and state go on every quote and invoice, so they come first.
Your ABN is what makes an invoice a tax invoice, so do not skip it.
In the app: Settings → Business details
Related: Set it up in the right order · Turn GST on or off
Photograph or upload an old invoice and Yamate reads your business details, customers and prices from it. Nothing lands until you tick it.
Related: Set it up in the right order · Build your price list
Jobs, quotes, invoices, customers and photos stay on your device, so you can keep working with no signal. Anything that needs the internet waits until you are back in range.
Texting a customer, taking a card payment, cloud sync, the AI and live lookups like an ABN search wait for a connection. The work is saved; only the sending waits.
Related: Put Yamate on your phone · Back up and use a second device
Tap +, then Start a quote, and say or type the job. The AI drafts priced lines from your price list; you check every line and set the final price.
Nothing reaches a customer until you have seen it and tapped send.
Related: Build your price list · Take a deposit on a quote · Let customers ask for a job (your booking link)
Once a quote has line items, a Deposit box appears. Set an amount and the customer can pay it to lock in the booking when they accept.
Automatic follow-ups can nudge a customer about an unpaid deposit before the job.
Related: Write a quote · Turn on automatic follow-ups · Record a payment
Your price list is the saved items quotes are built from. A starter list for your trade is one tap, and you change any price.
In the app: Price list
Related: Write a quote · Set it up in the right order
Share your booking link and customers describe the job themselves. It asks follow-up questions one at a time, and the request lands with a quote already drafted.
In the app: Settings → Services on your booking form
Related: Write a quote · Text back a missed call · Print a flyer or business cards
Open your booking link and tap Flyer and business cards. Your name, trade, suburb, logo and a QR code to book are filled in. Change any words, then print or save as PDF.
Open Schedule and tap the day. Or tap + and Book a job — it lands as booked work.
Related: Set up repeating jobs for regulars · Set your working hours and block days · See your jobs in Google or Apple Calendar
On Schedule, book the job and set it to repeat — made for maintenance regulars.
Related: Book a job in
Your working hours tell you when a day is getting full. Blocking a day is what stops customers asking for it.
In the app: Settings → Your working hours
Related: Book a job in · Let customers ask for a job (your booking link)
Subscribe to your jobs as a calendar feed. It needs you signed in, because the feed comes from your cloud account.
In the app: Settings → Calendar feed
Related: Back up and use a second device · Book a job in
Before-and-after photos live on the job and on your device. On a finished job, ⋯ More then Job story opens your share sheet with the photos and a short message.
Related: Book a job in
For trades rain can stop, Today shows a heads-up when rain is coming for a job booked in the next few days. It never moves a job — you decide.
Related: Book a job in
Tap +, Start an invoice, and say what you did. Or on a finished job, mark it Done and tap Bill it — Yamate gives it the next invoice number.
Related: Set up PayID, bank details and card payments · Record a payment · Chase an overdue invoice
Put your PayID or bank details on your invoices so customers pay you direct. For cards, connect your own Stripe or Square — the money goes straight to you.
Yamate never touches the money. Payments go to your own account.
In the app: Settings → Get paid online
Related: Get paid on the spot with Pay QR · Make an invoice
Open the job and tap Mark paid. A customer saying “I’ve paid” never marks an invoice paid on its own — you check first.
Related: Make an invoice · Take a deposit on a quote
Open the job, tap ⋯ More, then Pay QR. The customer scans the full-screen code and pays by card.
It needs a payment link set up in Get paid online first.
For a cash job paid in full with no invoice, tap Log a cashie on the Money screen. It still counts in your income and tax summary.
The Money screen shows who is overdue. Chase is one tap — a friendly text with your PayID.
Related: Turn on automatic follow-ups · Reply STOP and who texts are from
Automatic follow-ups send payment chases, quote follow-ups, review requests and appointment and deposit reminders for you — only once you switch them on.
Every text says who it is from, and Reply STOP is always honoured. Quotes and invoices themselves never send without you.
In the app: Settings → Automatic follow-ups
Related: Chase an overdue invoice · Reply STOP and who texts are from · Take a deposit on a quote
Tap + and Add a customer, or add them as you write their first quote. Customers is your little black book.
Related: See customer replies
When customers text back, the whole conversation lands in Replies, in one place.
Related: Reply STOP and who texts are from · Add a customer
When you miss a call, Yamate texts the caller your booking link. You set it up once in Settings.
Related: Let customers ask for a job (your booking link) · Reply STOP and who texts are from
Every automatic text says it is from your business, and a customer who replies STOP is never texted automatically again.
Related: Turn on automatic follow-ups · See customer replies
Yamate emails you when a customer accepts or declines a quote, asks for changes, says they have paid, or books through your link. Each one has its own switch.
This is about emails to YOU. The texts and emails to your customers are Automatic follow-ups.
In the app: Settings → Emails to you
Related: Turn on automatic follow-ups
Set whether you are registered for GST in Settings → Invoicing & tax. It changes what goes on every quote and invoice.
Not sure whether you have to register? Our guide on registering for GST as a sole trader walks through the test, and your accountant can confirm.
Do I need to register for GST? →
In the app: Settings → Invoicing & tax
Related: GST helper, reports and your end-of-year file · How much tax to put aside
Reports & Tax shows profit per job, a GST helper and an end-of-year CSV for your accountant.
Related: How much tax to put aside · Export your data · Connect Xero
Available after reserves shows an estimate of what to put aside for tax. It is an estimate to help you plan — not tax advice, and you lodge it yourself.
Related: GST helper, reports and your end-of-year file · Turn GST on or off
Your own figures, this quarter against last. Your numbers only — never a comparison with anyone else, and never advice.
Connect Xero in Settings → Get paid online and your invoices, payments and customers push across, matched so you do not get doubles. It is one way — Yamate to Xero.
In the app: Settings → Get paid online
Related: Export your data · GST helper, reports and your end-of-year file
Export everything whenever you like — it is your work. The end-of-year CSV covers what most accountants ask for.
In the app: Settings → Your data
Related: GST helper, reports and your end-of-year file · Delete your account
On the Company plan, add logins in Settings → Your crew. You choose what each one sees — someone on the tools sees their jobs, not the books.
In the app: Settings → Your crew
Related: Who counts toward your plan · Run a pay for your crew
Workers on the tools get a login free, with no cap. What counts is people who can see money or send things — you, the office, and anyone you run wages for.
So two people in the office and eight on the tools is the $29 plan, not the $59 one.
Related: Plans and prices · Give your crew their own logins
Add your crew, then run a pay: PAYG from the ATO schedules, super on qualifying earnings, and a payslip out.
Yamate does not report payroll to the ATO — it gives you the figures and the payslips.
In the app: Crew wages
Related: Give your crew their own logins
Add your licences, insurance and tickets and Yamate tells you before they lapse — for you and your crew.
In the app: Settings → Licence & insurance
Related: Draft a SWMS for a job
On the job, draft a Safe Work Method Statement from the job’s own details. It is a starting-point draft you must review, tailor and sign.
You hand it to the builder yourself — print it or save the PDF. Yamate never sends it for you, never lodges it and never issues a certificate. Switch drafting on in Settings → Compliance.
Related: Licence and insurance reminders
$19 a month on the Founder plan if you join by 30 October 2026, then $29 a month — both cover the business and up to 3 people. The Company plan is $59 a month for 8 people.
No lock-in, no per-text charges, and no cut of what you invoice. If we ever raise the price you pay, we email you at least 30 days before it applies, and you can cancel before then. Your subscription renews each month until you cancel.
In the app: Upgrade
Related: Who counts toward your plan · Cancel your subscription · Start your free trial
It is month to month — cancel any time from Your plan and you are not billed for the next month.
Your data stays yours: export it before or after you go.
Related: Export your data · Delete your account
By default your books live on your device. Sign in to Cloud backup to keep a copy safe and sync a second phone or computer.
In the app: Settings → Cloud backup
Related: Export your data · Working with no signal
Wipe everything from Settings → Your data, or follow the steps on our delete-account page.
Related: Export your data · Cancel your subscription
Settings → Report a problem sends your note and a little technical detail to our support inbox — never a screenshot, never your customers’ details.
Related: Ask ya mate, the in-app helper
Point other tradies at Yamate from Put a mate on it. You get a free month for every mate who signs up.
Related: Plans and prices
Tap the chat button and ask how to do something. It walks you to the right screen and links the matching help article — it never changes your books on its own.
Related: Set it up in the right order · Tell us something is broken
We would rather say so plainly. These are not built — here is what to do instead.
No supplier ordering integration — build a materials list on the job.
No two-way accounting sync — the Xero push is one way, and the CSVs cover the rest.
No payroll reporting to the ATO, and no BAS or tax lodgement of any kind — summaries and estimates only.
Quotes and invoices never send on their own — they always preview first.
No location tracking, no geofencing, no GPS timesheets.
No CarPlay or watch app. It installs from the browser and works offline.
Related: Connect Xero · Run a pay for your crew
In the app, tap the chat button and Ask ya mate — it knows what you have set up and takes you to the right screen.
Or email support@yamate.au, call or text 0436 599 588, or book 15 minutes with Tessa — a free setup call.