Terms of Use

What Yamate is

Yamate is admin software to help solo tradies quote, invoice, chase payments and keep track of jobs. It's provided as-is while in pilot — it's genuinely useful, but new and improving.

Pricing & cancellation

• Founder plan: $19/month (AUD) for tradies who sign up before 30 November 2026, locked in at that rate. Includes up to 3 people on the account.
• Yamate plan: $29/month (AUD) for new sign-ups after 30 November 2026. Includes up to 3 people on the account.
• Company plan: $59/month (AUD), including up to 8 people, then $15/month for each additional person.
• Price changes: If we ever raise the price you pay, we email you at least 30 days before it applies, and you can cancel before then. Your subscription renews each month until you cancel.
• No lock-in. Cancel any time — you won't be billed for the next month.
• Refunds: if something's not right, email us and we'll sort out a fair refund. Telling us within 7 days makes it quicker, but it is not a deadline and nothing here shortens your rights under the Australian Consumer Law.
• There's also a free demo and a no-card trial so you can try before you pay.

Your data & your account

• Your data is yours. You can export it any time, and we won't hold it hostage.
• You're responsible for keeping your login secure and for the accuracy of what you enter (quotes, invoices, customer details).
• Quotes and invoices you create are between you and your customer — Yamate is the tool, not a party to the work.

Fair use

Don't use Yamate for anything unlawful, to send spam, or to misuse the SMS/messaging features. Don't copy, resell or redistribute the software.

“Included” and “unlimited” features are for normal solo-tradie business use. Customer texts and AI quote drafting are included on a fair-use basis — ordinary day-to-day business volumes, not bulk marketing, automated blasting, reselling messages, or use far beyond what a typical one-person trade business sends. To keep the flat price sustainable, we may introduce reasonable usage limits or at-cost charges on these features to prevent abuse or to avoid running at a loss. If we do, we will give you notice first, any limits will be reasonable, and your Founder price stays locked — a fair-use limit is about volume, never a price rise.

Texting your customers. When you send messages to your customers through Yamate, you are responsible for having their consent to be contacted and for complying with the Spam Act 2003. We give you the tools (opt-in capture and an unsubscribe/STOP handler); the relationship with your customer is yours.

Honest limits

Yamate helps you stay on top of admin, but it doesn't replace an accountant or BAS agent. GST/EOFY figures are summaries to hand to your accountant — check them. AI-drafted quotes are a starting point — you set the final price. We aren't liable for losses from relying on the app; please double-check anything important.

Your rights under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot be lawfully excluded. Where we are able to limit our liability, we limit it — to the extent the law permits — to re-supplying the service or refunding the fees you paid us in the 12 months before the claim; we are not liable for indirect or consequential loss.

Tax & safety features. Yamate is software, not a professional adviser. It is not a registered tax or BAS agent and does not prepare or lodge anything — GST/BAS/EOFY figures are summaries for you and your accountant to check. Compliance and SWMS features are starting-point drafts you must review, complete and take responsibility for; they are general information, not legal, safety or professional advice. Confirm anything important with your accountant, your regulator or a suitable professional.

Public pages, reviews & photos

• Only put up photos you took or have the right to share. Nothing unlawful, abusive or sexually explicit, and nothing that shows someone’s private details without their OK.
• Anyone can report a business page or a review with the Report link on it. A person reads every report within 48 hours and takes down anything that breaks these terms. A report changes nothing by itself.
• You can also complain to the eSafety Commissioner at esafety.gov.au.

Changes

We may update these terms as Yamate grows; we'll note the date at the top. If we make a change that materially affects you, we will give you reasonable notice (in-app or by email) before it takes effect, and you are free to cancel before then if you do not agree. Continuing to use Yamate after a change takes effect means you accept the updated terms.

Who we are

Yamate is a product of Clarova Pty Ltd · ABN 12 701 418 957. In these terms, “we”, “us” and “our” mean that company.

Governing law & contact

These terms are governed by the laws of Australia. Questions? Get in touch via our contact page or email us · Something not right? Report it · Find us on Facebook · Review us on Google · ProductReview · Trustpilot · Who Do I Call? Australia, our free Facebook group.