Help the business understand what is happening
Describe where the water appears, when you first noticed it and whether it changes with rain or normal water use. Include photos taken from somewhere safe. You do not need to open walls, climb onto the roof or reproduce a leak to complete this form.
The questions narrow possible trades; they cannot establish the cause remotely. Ask the business whether it investigates this kind of problem, what an assessment involves and whether a visit has a fee. Agree the investigation and repair scope before work starts.
If the property is rented or part of a strata scheme, contact the property manager or owners corporation about access and responsibility. Water can travel away from its source, so the first visible patch is not necessarily where the repair belongs.
Choose who you want to ask
The businesses below your answers come from Yamate’s live directory. A category match does not verify that a business handles every possible cause. Read its details and confirm the relevant work, address and any required licence before booking.
Select the businesses you want to contact and review one request. Your observations and suburb are included automatically. You can change an answer before sending; changing the job clears the previous selection so it does not go to the wrong recipients.
Good questions. Plain answers.
Does pooling water mean I need waterproofing?
Not necessarily. The source and path of the water need to be established before choosing a repair. The questions keep more than one trade visible where the observations remain uncertain.
Can I see businesses before answering every question?
Yes. Choose your suburb to see the initial range of trades. Answers narrow those options as you go, and you can choose Not sure.
Will my answers be sent with the enquiry?
Yes. Your selected observations and suburb are added to the request. You choose the businesses and review the request before sending.
Written by Yamate · Sources checked 17 September 2026. This guide helps you describe and arrange work; the business assesses your property. Artwork is illustrative.
QBCC: site drainage and building maintenance · Water Corporation: hidden and visible leaks · QBCC: waterproofing
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