Help the business understand what is happening
Describe where the water appears, when you first noticed it and whether it changes with rain or normal water use. Include photos taken from somewhere safe. You do not need to open walls, climb onto the roof or reproduce a leak to complete this form.
The questions narrow possible trades; they cannot establish the cause remotely. Ask the business whether it investigates this kind of problem, what an assessment involves and whether a visit has a fee. Agree the investigation and repair scope before work starts.
If the property is rented or part of a strata scheme, contact the property manager or owners corporation about access and responsibility. Water can travel away from its source, so the first visible patch is not necessarily where the repair belongs.
Choose who you want to ask
The businesses below your answers come from Yamate’s live directory. A category match does not verify that a business handles every possible cause. Read its details and confirm the relevant work, address and any required licence before booking.
Select the businesses you want to contact and review one request. Your observations and suburb are included automatically. You can change an answer before sending; changing the job clears the previous selection so it does not go to the wrong recipients.
Good questions. Plain answers.
Should I call a plasterer first?
Describe the water leak and ask for its source to be assessed before arranging cosmetic ceiling repairs. Repairing the visible finish alone does not establish that the water problem has been resolved.
What if I cannot tell where the water comes from?
Choose Not sure. The page keeps plausible trade categories visible rather than pretending it has identified the cause. Ask a business about an investigation.
What if the ceiling is sagging or the water is near electricity?
Keep away from the affected area and seek appropriate urgent assistance. Do not wait for an ordinary directory enquiry where there is immediate danger.
Written by Yamate · Sources checked 17 September 2026. This guide helps you describe and arrange work; the business assesses your property. Artwork is illustrative.
WA Building and Energy: ceiling safety · QBCC: roof flashings · QBCC: waterproofing
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